Shipping Policy

Our Shipping Policy!

Effective Date:
11.09.2023
Introduction:
Welcome to Cryptominers India — your trusted partner for crypto mining hardware and hosting solutions. This Shipping Policy outlines how we handle the dispatch, delivery, and tracking of all orders placed through our website cryptominersindia.in
1. Order Processing Time:
All confirmed orders are processed within 2–5 business days after payment confirmation, Orders are not shipped or delivered on weekends or public holidays, If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email or WhatsApp in such cases.
2. Domestic Shipping (India):
We ship across all major cities and states in India using trusted logistics partners such as Blue Dart, DTDC, Delhivery, and Professional Couriers, Estimated delivery time: 3–7 business days after dispatch, Customers will receive a tracking ID via email or SMS once the order has been shipped.
3. International Shipping:
We deliver internationally to Dubai, Abu Dhabi, Canada, Uzbekistan, France, Portugal, and other supported countries, International orders are shipped via DHL Express, FedEx, or equivalent global carriers, Estimated delivery time: 7–15 business days (depending on customs clearance and destination), Any customs duties, import taxes, or local charges applicable in the destination country are the responsibility of the buyer.
4. Shipping Charges:
Domestic shipping: Calculated at checkout based on weight and destination, International shipping: Calculated dynamically based on country, courier, and total order weight, Free shipping may be offered during promotional events or for bulk purchases (as specified on the website).
5. Order Tracking:
Once your order is dispatched, you will receive a tracking number and carrier link via email/WhatsApp, Real-time updates on the shipping status and estimated delivery date, If you do not receive your tracking details within 5 business days, please contact our support team.
6. Damages:
All equipment is securely packed for transit, If your order arrives damaged or tampered, please Take clear photos/videos of the package and contents and also record a video of startup to document its condition in case of any damage during transit. Report the issue to our support team within 24 hours of delivery, We will coordinate with the courier partner and where applicable, arrange for compensation as per our return policy.
7. Delays & Lost Packages:
While we ensure timely delivery, Cryptominers India is not liable for delays caused by Courier or customs processing, Incorrect address provided by the buyer, Natural disasters, strikes, or unforeseen circumstances, If your package is lost in transit, we will assist in filing a claim and arranging a replacement where possible.
8. Contact Us:
For any shipping-related queries, please reach out to our logistics team:
Email: support@cryptominersindia.in
Phone/WhatsApp: +91 9767612333
Website: www.cryptominersindia.in
Cryptominers India Delivering mining solutions worldwide — fast, safe, and reliable.